It is likely that your account is new and your domain name is not yet active.

This creates a situation where the image file does upload, but the link reference within the SuperSite work area tries to find the thumbnail by using a web address based on your domain name. You can still publish your site and see the image using your new web site test address. (Please see your startup "welcome" email for the correct test address.)

We recommend that you wait until your domain becomes active in your account before doing any extensive web development work in SuperSite. If you have not already done so, you will need to make sure the name server addresses in your domain record point your domain to the LinkSky account where your domain is hosted. This information was sent to you when your hosting account has opened.

For some reason DreamWeaver has a tough time uploading large files such as PDFs or video files. The easy work around is to use your cPanel built in Web Disk utility or File Manager, or use a stardard FTP program to upload your large files independently. Then publish the rest of your pages via DreamWeaver.

Also, make sure you have all the settings correct. You might find assistance on the Dreamweaver tutorial page here.

LinkSky offers some DreamWeaver tutorials in Flash format here.

As soon as your pages are uploaded they will be available on the world wide web.

Here are the most common reasons why an uploaded web site does not display:

1 -- The pages were not uploaded to the proper directory.

Solution - Make sure you have uploaded your pages to your /public_html directory (or to your /www directory (both go to the same directory).

2 -- You have uploaded your pages to the proper directory, but your main/default home page is not named properly.

Solution - Make sure your home page is named index.html, index.htm, index.php (if it is a php based page), default.html or default.htm. This naming convention allows browser to "find" this page automatically when pointed to your main URL/web address, or to a directory in which a default/index page resides.

NOTE: Page names are "case-sensitive." The name of your home page must be all lower case (no CAPS). In other words, index.html is correct. Index.html or INDEX.HTML will NOT display automatically.

3 -- You have named your home page correctly, and uploaded your pages to the proper directory, but your browser's page cache is displaying the old (placeholder) page that has been stored to your local hard drive instead of the server.

Solution - (Note from a LinkSky web admin): A browser cache is there to help speed page displays, but it is the bane of the web developer who is trying to upload and test new web data. In short, when the placeholder page seemed to re-appear, it was being called from a temporary page cache that resides on your hard drive.

We do a lot of web development here. The first thing I always do before working with a new browser is to turn off the page caching. If I don't do this, things get highly confusing real fast. In the particular brand of browser I work with, I turn off the page caching by going to the EDIT menu, then PREFERENCES, then ADVANCED (in the prefs window) Then in the middle "Cache" box, for the option "Update pages" I select ALWAYS. Then click OK.

This will not guarantee a fresh load all the time when it comes to the graphics, but it will get me the newest pages from the server as opposed from my local hard drive cache. In order to get fresh graphics in Internet Explorer you have to do an undocumented "Super Re-Load" which is to hold down the CTRL key, then select REFRESH in the VIEW menu.

]]> http://www.linksky.com/faq/index.php?action=artikel&cat=16&id=57&artlang=en Sat, 15 May 2010 16:48:23 GMT How can I upload my web pages to my web space? (35155 views)

You have four basic methods for this:

1 -- Direct publishing via web authoring software such as FrontPage or DreamWeaver.

Visual Flash tutorials here - Dreamweaver

FrontPage users, please see the following post --
IMPORTANT - MicroSoft announces: FrontPage will be discontinued in late 2006.

2 -- Using FTP software. (FTP is short for File Transfer Protocol and refers to common programs that are used primarily to upload and download files. Some popular programs are FileZilla (client), WS_ftp, Cute_ftp, FTP Explorer, Fetch, Transmit, etc. Most can be downloaded for free or for a very low shareware fee from Tucows.com

3 -- Via your WebDisk utility in the Files section of your cPanel. Click on the icon in cPanel for a video tutorial.

4 -- Via your built in cPanel File Manager utility. See the Files section in your cPanel.

]]> http://www.linksky.com/faq/index.php?action=artikel&cat=16&id=55&artlang=en Sat, 15 May 2010 16:43:11 GMT How to I see who has been visiting my website? (10313 views)

Log in to your cpanel. Under the Logs section, you'll see the different programs that are available.

We recommend AWStats. For an explanation of the terms used, see AWStats Glossary of Terms.