Five Star Support

LinkSky staff members fully understand that the web hosting is truly a "service" industry.

LinkSky Support is staffed by web hosting professionals who sincerely care about the success of LinkSky hosted members and who know how to communicate in layperson (non-techie) terms.

What may appear to be a complicted issue may just have a simple cause, and sometimes an equally simple resolution. For example, a quick review of the server logs can bring a problem to light and save hours or even days of frustration for the LinkSky hosted members who may be attempting to host an unusually sophisticated web site, or just having a problem with their email program. This is why we are glad when a hosted member contacts LinkSky support. It gives us an opportunity to demonstrate our commitment to their success in hosting with LinkSky.

When hosting with LinkSky it is very easy to see that our philosophy is, "If you're not successful, then neither are we." This is why we are always happy to assist in whatever way we can as your web hosting provider of choice.

  • Sign Up
  • Contact
  • Hosting Plans
  • Free Extras
  • Site Builders
  • Anti-spanm


Overview
LinkSky is a top-tier host provider. Unlike many other web host providers, LinkSky hosted accounts are not handed over to a larger third party hosting company. Any technical questions about your LinkSky account can be answered and usually resolved quickly by LinkSky support staff.

LinkSky is among the few hosting companies that offer live, toll free telephone support. However, in order to maintain excellent and timely support service, we ask that all members first review the on-line materials and conduct a quick search at the LinkSky Support Forum and LinkSky FAQ before calling.

Support Questions & Requests

For issues regarding web page building & site development:
#1 - Check the LinkSky Support forum. Your question may have already been asked and answered there. Please consider joining this support community of LinkSky techs, hosted members, and LinkSky hosted webmasters. Post your web mastering question in the forum and receive a quick response in detail:
http://LinkSky.com/forum/

#2 - Or send us a quick email for web authoring advice, help with troubleshooting a web script, etc:
websupport@linksky.com

Important note - For specific troubleshooting assistance we will need the location of your pages (web address), your domain name in the subject line, and a complete description of the issue.

#3 - Or use the secure form below:

* Indicates Required Field

Domain Name *
Account Owner *
Account User ID *
(or the last 4 digits of the credit card used to bill your account)
Current Working Password *
(or the last 4 digits of the credit card used to bill your account)
Current Email Address *
URL/Web Address or Path
(if applicable)
 
  Your question and/or description of the issue. *

Please include administration access info for your script or script package.
(if applicable)



For other issues or questions:

EMAIL - help@linkskysupport.com
(Important: Please include your hosted domain in the subject line.)

For urgent issues:
Telephone - U.S. and Canada:1-800-218-5118 (ext# 2)
Telephone - other locations:1-707-540-6111 (ext# 2)

For issues or questions related to hosting account charges and billing:

EMAIL - accounting@linkskysupport.com
(Important: Please include your hosted domain in the subject line.)

For urgent issues:
Telephone - U.S. and Canada:1-800-218-5118 (ext# 3)
Telephone - other locations:1-707-540-6111 (ext# 3)

For issues or questions related to domain name registration:

EMAIL - domainhelp@linkskysupport.com
(Important: Please include your hosted domain in the subject line.)

For urgent issues:
Telephone - U.S. and Canada:1-800-218-5118 (ext# 1)
Telephone - other locations:1-707-540-6111 (ext# 1)