"I have been hosting with you guys for several years now, and I just noticed that my allowed disk space went from 300MB to 500. I thought this might have been some kind of glitch or error, but when I checked your site I was astonished to find that, yet again, you have increased your features and services to the benefit of the customer at no additional cost..

I just wanted to let you know that I appreciate LinkSky. Since I first purchased your services you have shown nothing but reliability, good customer interaction, and an attitude of honesty and character that is a rarity these days. I love the new(er) cPanel system, as it has made tracking hits and installing site features a breeze. Keep up the good work, keep on doing what you're doing, and once again I am happy to have you as my web space provider. Thanks for everything!."

-- Jay Staudt
ACS Graphic Designer
sweetcripes.com

"It again needs to be said: linksky support leaves me incredulous! You not only answer quries promptly but also end up educating me a little more about the arcana of web hosting. I hope people are queing up for accounts - they should and i hope they do."

-- D V Sridharan
GoodNewsIndia.com

More comments here.


 

 

 

QuickDex
 Change Form
  Request Form
  LinkSky Domains
  Sales FAQ
  Support FAQ
  Support Forum
  Flash Tutorials
  Support Manual
  Promotional Advice
  Support Email
  Admin Email
  Accounting Email


Support Guide -

OVERVIEW:
LinkSky is a top-tier host provider. Unlike many other web host providers, LinkSky hosted accounts are not handed over to larger third party hosting companies. Thus, any technical questions about your LinkSky account can be answered and resolved quickly by LinkSky support staff.

LinkSky is among the few hosting companies that offer live, toll free telephone support. However, in order to maintain excellent and timely support service, we ask that all members first review the on-line materials and conduct a quick search at the LinkSky Support Forum and LinkSky FAQ before calling.

  Account Change Form

Update your payment information; update your email address; upgrade or downgrade your account; reset your account; change your hosted domain name; cancel your account; change the ownership of your account.

  Account Services Request Form

Request a fixed IP; side-grade from an older Cobalt server to a newer cPanel server (details here)

  LinkSkyDomains.com

Register, transfer or activate a domain name for your hosting account; purchase a secure certifcate: TrafficBlazer search engine registration and more.


To maximize support benefits for any LinkSky account, we encourage the use of the following guidelines:

For web authoring support:
Need advice about how to get started with your new LinkSky hosted web site? Looking for a good way to use Perl or PHP to sign up your e-list members? The odds are very good that your questions have been previously asked and answered. A good place to start is the searchable LinkSky FAQ within the LinkSky Community Support Forum. The Community Support Forum is divided into various topics for virtually any newbie or advanced scripting question. The entire forum can be searched for answers to your questions that may already be posted there. NOTE: When a post is made in the Support Forum (except the Cafe), every LinkSky support staff member automatically receives a notice via email. Posts are answered promptly by LinkSky staff, Furthermore, the LinkSky Support Forum is a community based effort so other LinkSky members have the chance to participate as well. Members can subscribe to individual support forums so that they too will receive automatic email notices when new posts are made. Options are available to have a notice sent to you when your post is responded to in the forum.

Other sources of quick online help:
  LinkSky Account FAQ (Frequently Asked Questions)
  Interactive Visual Flash tutorials and guides.
  LinkSky Online Support Manual
  Key Advice for Promoting your Online Enterprise

Direct account specific support via email:
IMPORTANT: Please insert your hosted domain name in the subject line of your email.
  Technical support - Help@LinkSkySupport.com
  Policy related, or to report abuse - Administrative@LinkSkySupport.com
  Billing questions - Accounting@LinkSky.com

Direct account specific toll-free assistance:
For more urgent account related questions or billing issues, please call
1-800-218-5118

If outside the US and Canada, please call
1-707-540-6111


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